Unresolved Patient Quality of Care Concerns

It is the policy of Sansum Clinic to address all concerns and complaints promptly and thoroughly. If you would like to voice a concern or complaint, you may complete a Patient Feedback form, found in all registration areas or online (Patient Feedback Form), or contact the Quality Management Department at (805) 681-7742. Unresolved patient quality of care or safety concerns may be reported to:

The Institute for Medical Quality (IMQ); IMQ-Ambulatory Program Manager
180 Howard St, Suite #210, San Francisco, CA 94105; (415) 882-5173


The Medical Board of California
2005 Evergreen Street, Suite 1200 Sacramento, CA 95815 California Toll-Free line 1-800-633-2322; (916) 263-2382; Fax (916) 263-2435