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Sansum Clinic / Patient Information / Policies / Unresolved Patient Quality of Care Concerns

Unresolved Patient Quality of Care Concerns

It is the policy of Sansum Clinic to address all concerns and complaints promptly and thoroughly. If you would like to voice a concern or complaint, you may complete a Patient Feedback form, found in all registration areas or online (Patient Feedback Form), or contact the Quality Management Department at (805) 898-3404 or (805) 681-7742. Unresolved patient quality of care or safety concerns may be reported to:

The Institute for Medical Quality (IMQ); IMQ-Ambulatory Program Manager
180 Howard St, Suite #210, San Francisco, CA 94105; (415) 882-5173

OR

The Medical Board of California
2005 Evergreen Street, Suite 1200 Sacramento, CA 95815 California Toll-Free line 1-800-633-2322; (916) 263-2382; Fax (916) 263-2435