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California Office of the Patient Advocate
“Jacqueline Gaytan, receptionist is always friendly, welcoming and polite. She is an outstanding representative of Sansum Clinic. Also Roberto Gurman, Medical Assistant, is always courteous and professional. Thank you for the great health care service.”
“After several disappointing attempts to see a neurologist in my local area, we decided to call Sansum Clinic. Right away they got me an appointment and started all the necessary tests. Because we are from out of town, a four hour drive one way, I was seen and had a couple of tests done the same day! Here I had waited months to get this done by a doctor just down my street. Wonderful doctors and very pleasant staff.”
“I delayed having a colonoscopy until I was 64 . My local doctor removed 3 benign polyps but there was a fourth larger one that would require surgery. I decided to get a second opinion and made an appointment with Dr. Greaney. He looked at the notes from the colonoscopy and asked, "Why are you here?" I said, "Because I was told I need surgery." "No you don't." He walked me down to Dr. Egans office where I was scheduled for a second colonoscopy. Dr. Egan successfully removed the polyp the first guy saw plus a second one he missed. Moral of the story, Get a colonoscopy when you are supposed to. Thank you so much to Dr. Greaney for his knowledge and sense of humor and Dr. Egan for his knowledge and skill and the nursing staff , they were great too. It was actually kind of fun, I got to watch on the screen! ”
“I wanted to take a moment to thank Dr. Brennan for taking such great care of my sons, Mason and Heath. We always have a good experience at his office, and that is not always easy for little guys. His call backs are so helpful advising us at home and putting my mind at ease. ”
“I love the customer service I got from Cardiology. They made me feel comfortable from start to finish. Scott and Suzanne were the ones that attended me with care. Thank you!”