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California Office of the Patient Advocate
"A special thanks to Dr. Carin Craig. She is always a great listener and she always responds with additional helpful advice. Everything is always handled with professionalism and with great courtesy."
"I delayed having a colonoscopy until I was 64 . My local doctor removed 3 benign polyps but there was a fourth larger one that would require surgery. I decided to get a second opinion and made an appointment with Dr. Greaney. He looked at the notes from the colonoscopy and asked, "Why are you here?" I said, "Because I was told I need surgery." "No you don't." He walked me down to Dr. Egans office where I was scheduled for a second colonoscopy. Dr. Egan successfully removed the polyp the first guy saw plus a second one he missed. Moral of the story, Get a colonoscopy when you are supposed to. Thank you so much to Dr. Greaney for his knowledge and sense of humor and Dr. Egan for his knowledge and skill and the nursing staff , they were great too. It was actually kind of fun, I got to watch on the screen! "
"I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!"
"I want to compliment Dr. Daniel Berger for his expertise and personality. I always feel comfortable with him. He is a great physician."
"Thank you all for your hard work and dedication! You are all wonderful and we love to see you all when we come. Everyone makes us always feel so welcome. The staff is so kind and understanding. They always greet us warmly on the phone and in person. The nurses are all very helpful and comforting. It makes me feel good knowing I can always call for any reason and I will get a quick response as well as genuine concern. I also love when the nurses call me back a few days later to check on how my kids are feeling. You have a wonderful group of people! Keep up the great work! We appreciate all you do!"