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California Office of the Patient Advocate
“I received the highest quality of care from Jessica Alvarez and Brian White during my referral process. This was a sensitive appointment and they both showed me compassion and great customer service. They both went above and beyond. Thank you!”
“Dr. Scheib and his staff are gentle, kind and very professional. Dr. Scheib has an amazing way of diagnosing medical problems.”
“We are most happy to share our experiences with the Health Resource Center. We were really impressed by the wisdom of those who set up this wonderful spot in Santa Barbara for accessing medical information from the published journals of the medical world. Of course we recommend this spot for others. The equipment is well maintained and available along with many print texts and pamphlets. The staff keeps track of the searches and often contacts inquirers with additional information. They are available by e-mail or telephone to provide answers for new questions. Sansum Clinic is to be congratulated for establishing this jewel of a research library on Pesetas Lane.”
“When Karen answers, we know for sure that we are talking with someone who will do everything possible to help us. She is that human contact everyone needs when there is a problem or when we just need to reach our doctors. She is a jewel.”
“I delayed having a colonoscopy until I was 64 . My local doctor removed 3 benign polyps but there was a fourth larger one that would require surgery. I decided to get a second opinion and made an appointment with Dr. Greaney. He looked at the notes from the colonoscopy and asked, "Why are you here?" I said, "Because I was told I need surgery." "No you don't." He walked me down to Dr. Egans office where I was scheduled for a second colonoscopy. Dr. Egan successfully removed the polyp the first guy saw plus a second one he missed. Moral of the story, Get a colonoscopy when you are supposed to. Thank you so much to Dr. Greaney for his knowledge and sense of humor and Dr. Egan for his knowledge and skill and the nursing staff , they were great too. It was actually kind of fun, I got to watch on the screen! ”