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California Office of the Patient Advocate
“Last week I reluctantly went to the clinic to get my yearly mammogram. I was reluctant because of how difficult it has been the past few years because I am disabled and have to use a wheelchair. I am overweight and while I blame no one, there have been nurses that were unsympathetic to my immobility and went so far as to tell me that maybe I should tell my doctor I didn't want to get checkups anymore. Thankfully this visit God sent me an angel named Peggy! She greeted me with a smile and pushed my wheelchair into the exam room without a second thought. She conducted the entire exam with me sitting in my wheelchair no matter how difficult, going as far as removing the arms so I wouldn't have to try and stand. She took all the pictures she needed and was assertive but kind . Truthfully I was shocked that she was able to conduct the exam the way she did. It was the best experience I've ever had getting a mammogram. I would just like to thank Miss Peggy and recommend her for praise. May God bless her the way he blessed me with her help! Please see to it that the people in Radiology hear of her kindness and professionalism. ”
“I saw Dr. Anderson and he was so compassionate and genuinely cared about helping people. I am so happy that I was seen by him, and I am so glad that doctors like him still exist.”
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“Dr. Dewhirst is great! He listens, offers encouragement and gives good advice on how to live well. Thank you to Leticia R. and Leticia T. at the front desk, and the rest of the staff. They are so awesome to me when I come in or call. Thank you!”
“I just want to compliment Dr. Lloyd Trujillo. He was kind and professional. Sansum Clinic is lucky to have him. Job well done.”