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California Office of the Patient Advocate
“I am so pleased with the care that I am getting from Dr. Sim and his entire department. I feel that Dr. Sim is always aware of my history and provides thoughtful advice. When I have needed to call in, he has always been helpful. I never feel rushed. Thank you.”
“Every experience I have had here is always top notch from top to bottom. I have been coming here for 35 years and it just gets better.”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“We are most happy to share our experiences with the Health Resource Center. We were really impressed by the wisdom of those who set up this wonderful spot in Santa Barbara for accessing medical information from the published journals of the medical world. Of course we recommend this spot for others. The equipment is well maintained and available along with many print texts and pamphlets. The staff keeps track of the searches and often contacts inquirers with additional information. They are available by e-mail or telephone to provide answers for new questions. Sansum Clinic is to be congratulated for establishing this jewel of a research library on Pesetas Lane.”
“I have been coming to Sansum Clinic since 1972. It is a 4-hour drive one way for us. But I would not go anywhere else for my medical treatment. I have tried another place but I always come back to Sansum. The doctors are outstanding the service is outstanding overall it is a great place to go for any medical problem.”