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California Office of the Patient Advocate
"I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner." — J G
"Thank you Dr. Newman and staff for all of your kindness during my father's two year battle with lung cancer. He received excellent care! You all are truly a blessing! " — Lori M
"Dr. John Sim was a great help. He went out of his way for me! Thank you!" — B B
"I am truly grateful and appreciate Dr. Husayn for his pediatric care of my son. Ever since my son got sick a few months ago, Dr. Husayn has been there for my family. He has returned all my phone calls in a timely manner and his care has been excellent." — Janet W
"Dr. Choi and the staff at the surgery center are amazing! She saved my breast from further pain and the entire staff are truly wonderful for holding my hand through one of the most traumatic experiences of my life." — Lyssa