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California Office of the Patient Advocate
"Dr. John Sim was a great help. He went out of his way for me! Thank you!"
"When Karen answers, we know for sure that we are talking with someone who will do everything possible to help us. She is that human contact everyone needs when there is a problem or when we just need to reach our doctors. She is a jewel."
"Dr. Choi and the staff at the surgery center are amazing! She saved my breast from further pain and the entire staff are truly wonderful for holding my hand through one of the most traumatic experiences of my life."
"I had the best doctor experience ever. Dr. Kernoff was an angel, she listened to my issues, was very helpful and made me feel very comfortable. I pinched myself afterwards thinking this must be a dream, thank you."
"Last week I reluctantly went to the clinic to get my yearly mammogram. I was reluctant because of how difficult it has been the past few years because I am disabled and have to use a wheelchair. I am overweight and while I blame no one, there have been nurses that were unsympathetic to my immobility and went so far as to tell me that maybe I should tell my doctor I didn't want to get checkups anymore. Thankfully this visit God sent me an angel named Peggy! She greeted me with a smile and pushed my wheelchair into the exam room without a second thought. She conducted the entire exam with me sitting in my wheelchair no matter how difficult, going as far as removing the arms so I wouldn't have to try and stand. She took all the pictures she needed and was assertive but kind . Truthfully I was shocked that she was able to conduct the exam the way she did. It was the best experience I've ever had getting a mammogram. I would just like to thank Miss Peggy and recommend her for praise. May God bless her the way he blessed me with her help! Please see to it that the people in Radiology hear of her kindness and professionalism. "