Same Day Appointments at Sansum Clinic
When to Call Your Doctor’s Office for Same Day Appointments
Same Day Appointments are now available for patients with a Sansum Clinic primary care provider (PCP) to allow us to care for your unplanned medical conditions occur. Patients are encouraged to first call your primary care provider’s (PCP) office to check for Same Day Appointments with your PCP. If your PCP does not have availability, then our highly-trained staff will help schedule you a Same Day Appointment in our Same Day Care Clinic, help schedule you with a different PCP, direct you to Pesetas Urgent Care or the emergency room, or offer you an appointment at a later date.
When to Request Same Day Appointments
Patients with minor acute illnesses or injuries are encouraged to request Same Day Appointments. Some examples of such illnesses would be:
- Ear pain
- Sore throat
- Sinus infections
- Urinary tract infections (UTI)
- Injuries to arms or legs
- Rash
Arrive Early
Please arrive 15 minutes before your Same Day Appointment to allow time for registration updates, insurance verification and financial payments that may be due at the time of service.
What to Bring
Please remember to bring the following items with you when you check-in at Registration:
- Picture ID
- All current insurance cards
- Payment for co-payments (if applicable)
Same Day Appointments are available to patients Monday – Friday.
No holiday or weekend appointments are available at this time.
When to Go to Urgent Care in Santa Barbara
The Pesetas Urgent Care department in Santa Barbara is an option for when same day appointments are unavailable. Urgent care also provides a higher level of care such as IV therapy and wound care, or if you need immediate treatment outside of regular office hours. Urgent Care in Santa Barbara can handle a number of medical conditions that are unplanned, and that need to be treated right away but are not life or limb-threatening emergencies.
We encourage you to start with your PCP for non-urgent needs since he or she will have a better picture of your overall health due to their familiarity with your health history. In the event that all Same Day Appointments are filled at your PCP’s office, Urgent Care in Santa Barbara may also schedule Same Day Appointments.
Urgent Care “Wait Times App”
We know your time is valuable. To better inform our patients of what to expect when arriving at Pesetas Urgent Care, patients can download our UC Wait Times App available on Apple iTunes.
MyChart for Non-Urgent Messages
Our goal is to respond to MyChart messages within 1-3 business days. MyChart should not be used for urgent matters. Please call your PCP’s office if the situation requires immediate attention, or dial 911 if it is an emergency.
To request a same day appointment, please call your primary care provider's office.