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Rafael S. Victoria, MD, FAAP

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How are star ratings for providers determined?

Star ratings are based on responses to survey questions that focus on a patient's likelihood to recommend the provider's office to family and friends as well as the provider's care, including whether the provider listened carefully, spent enough time with you, explained things in an easy-to-understand way, and seemed to know important information about your medical history. Press Ganey averages and converts all survey responses into a single star rating, with five stars being the highest.

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Photo of Rafael S. Victoria, MD, FAAP
Locations Accepting new patients?
  • Yes

About

Professional Distinctions

  • Clinical Assistant Professor, USC Keck School of Medicine 2011-2015
  • Recipient of Otto Faust Resident of the Year Award, 1994

Practicing since:

 1989 (33 years)

At Sansum Clinic since:

 1994 (28 years)

Training & Certification

Medical School/Graduate School

  • University of the East, Quezon City, Philippines

Residency

  • Albany Medical Center, Albany, NY - Combined Internal Medicine - Pediatrics Program

Certifications

  • Diplomate, American Board of Pediatrics
  • Board Eligible, Internal Medicine
  • Medical Board of California

About Ratings

How are star ratings for providers determined?

Star ratings are based on responses to survey questions that focus on a patient's likelihood to recommend the provider's office to family and friends as well as the provider's care, including whether the provider listened carefully, spent enough time with you, explained things in an easy-to-understand way, and seemed to know important information about your medical history. Press Ganey averages and converts all survey responses into a single star rating, with five stars being the highest.

Who receives a Press Ganey survey?

Press Ganey emails or mails surveys to patients who received care at Sansum Clinic and Ridley-Tree Cancer Center. This process ensures that feedback comes directly from patients who have been treated by our providers.

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