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Prescription Navigator


Sansum Clinic's new and innovative Prescription Navigator program assists patients in managing medications and prescriptions. 

Sansum Clinic is leading the way in Santa Barbara County with a Prescription Navigator program. This is a pharmacist-led medication therapy management program that ensures the safe, effective, and appropriate use of medications by Sansum Clinic patients. 

The Clinic joins the prestigious list of healthcare systems that have seen the benefit and have developed medication therapy management programs, such as UCLA, Cedars Sinai, Kaiser, Johns Hopkins and most recently USC. 

Our Prescription Navigator is well trained in the therapeutic uses and effects of drugs and can help ensure appropriate medication use, reduce medication-related problems and improve health outcomes. 

Physicians refer patients to the Prescription Navigator for one-on-one office visits or telephone consultations, and patients can also self-refer to the program through the Brown Bag Medication Review program.

Brown Bag Medication Review

Patients who take multiple medications or have any medication concerns may benefit from an appointment with the Prescription Navigator to:

  • Review all medications to ensure patients understand what has been prescribed and why
  • Look for adjustments that may increase the effectiveness of the therapy
  • Screen for potential interactions or side effects
  • Assure that the medication list is up to date
  • Answer medication questions and discuss the risks and benefits of one's medications with a health professional

Please call to schedule an appointment:  (805) 692-4MED   (805) 692-4633 

This program is free of charge and open to patients of Sansum Clinic. 

Hospital Discharge Medication Review and Reconciliation Pilot Program

For Sansum Clinic patients started on high risk medications during their hospital stay, our expert pharmacist will meet with patients and/or caregivers at the beds-side to ensure they have all of the necessary medications needed upon discharge.

The Prescription Navigator will ensure that the patient understands their medication regimen upon discharge from the hospital as that can be confusing for patients who may be on multiple medications at home.

Also, it can be challenging to obtain insurance authorizations for certain high cost medications and the Prescription Navigator and the Prescription Pharmacy of Sansum Clinic are here to help.

New Prescription Pharmacy Services

The pharmacy at our multi-specialty clinic at 317 W. Pueblo Street is now officially part of Sansum Clinic, which is particularly convenient for patients being discharged from Santa Barbara Cottage Hospital.  For a fee of just $5, we will deliver your prescriptions to your home or office within 24 hours.  If you call first thing in the morning, we are often able to deliver prescriptions that same day

Families and Caregivers

The Prescription Navigator often works with caregivers or family members to give them a better understanding of medications they might help administer, and to guide them with setting up pill boxes for proper adherence to medication therapy.

Coordination of Care

Our electronic medical records give the Prescription Navigator the information needed to assist patients with their therapy through access to provider notes, lab work, and by communicating with providers about any concerns or recommendations.

Patient Satisfaction

In a recent patient satisfaction survey, 96% of patients were satisfied with the care from our Prescription Navigator and believe the program is very helpful.

Rania Shenoda, PharmD, Prescription Navigator

Rania Shenoda, PharmD, joined Sansum Clinic as our first Prescription Navigator. Ms. Shenoda earned her undergraduate degree in Psychobiology from the University of California, Los Angeles and her Doctor of Pharmacy degree from the University of Southern California. Her previous employment includes doing medication reconciliation upon hospital admission and discharge consultations at UCLA Medical Center, and as a Pharmacy Manager for Kaiser Permanente.


Monday through Thursday from 9 am to 2 pm.

Prescription Navigator

Sansum Clinic

317 West Pueblo Street, Santa Barbara

Call (805) 692-4MED   (805) 692-4633

  • In 2012, 73% of physician visits resulted in at least one prescription medication.
  • Approximately 30% of adverse events leading to hospitalization are due to medication errors, interactions or side effects.
  • Data suggests that only 33-50% of patients with chronic conditions adhere to their prescribed medication therapies.
  • Medicare beneficiaries with multiple chronic illnesses see on average 13 different physicians, fill 50 prescriptions each year, account for 76% of all hospitalizations and are 100 times more likely to have a preventable hospitalization than those with no chronic illnesses.

The Prescription Navigator Program is generously funded by Julie and Jack Nadel.


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