GENERAL STATEMENT OF DUTIES: Serves as a consistent care coordinator throughout the continuum of care, assessing the physical, psychological, and social needs of the patient. Serves as the liaison between the patient and the various healthcare providers and departments required for proper diagnosis, treatment and surveillance of the disease. Monitors the patient and triages needed services across the multidisciplinary medical community while ensuring proper access to these services. Focuses on achieving outcomes within realistic time frames.
EXAMPLES OF DUTIES: (This list may not include all of the duties assigned.)
1. Provides support and guidance to help patients "navigate" through a variety of healthcare services which may include medical imaging, pathology, radiation oncology, medical oncology, surgery, nutritional services, social services, and complementary care services.
2. Provides early intervention and appropriate access to healthcare services.
3. Educates patients and family to increase understanding of disease, treatment options and care plans.
4. Assesses and connects patients and families to appropriate resources and support services.
5. Promotes and may coordinate communication between the patient and health care providers.
6. Works closely with the patient, families and physicians to ensure appropriate testing is scheduled and completed with results forwarded to the ordering physician.
7. Teaches patient and family members self-care capabilities and skills to adjust to an altered state of health.
8. Manages services throughout the continuum of care, decreasing fragmentation of care.
9. Promotes an interactive relationship that keeps communication open among the patient, their family and the Nurse Navigator.
10. Enhances the patient’s quality of life, sense of autonomy and self-determination for managing his or her own health
11. Participates in breast cancer interdisciplinary conference.
12. Participates in quality improvement, clinic safety, infection control and hazardous materials programs and activities.
13. Participates in professional development activities to keep current with cancer care, standards, and practices.
14. Participates in outreach and informational programs as needed.
15. Handles confidential matters concerning clinic policies and practices in accordance with HIPAA regulations.
16. Performs related work as required.
Date of Listing
36 Hours Per Week
Knowledge, Skills & Abilities:
> Ability to effectively and efficiently coordinate, implement and monitor the care and treatment plan for each patient.
> Ability to work collaboratively with a multidisciplinary care team and a variety of different medical offices.
> Knowledge of adult learning competencies and patient teaching skills.
> Ability to be flexible and adjust to a variety of work-related scenarios and internal and external customers.
> Ability to exercise initiative and judgment.
> Ability to work as part of a team and independently.
> Ability to interpret, adapt and apply guidelines and procedures.
> Skill in identifying and resolving problems.
> Skill in establishing and maintaining effective working relationships with staff, patients, medical staff, and the public.
> Requires excellent organizational, customer service, and communication (written and verbal) skills.
> Demonstrated use of clinical skills and expertise in the area of oncology, ideally radiation therapy and medical oncology.
> Computer proficiency required.
> Licensed RN with a bachelor’s degree in Nursing highly preferred.
> English/Spanish fluency preferred.
> CPR certification and drivers license required.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping, walking and stretching to include lifting charts weighing up to 20 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate office equipment. Requires corrected vision and hearing to normal range to prepare and communicate appropriate reports. Requires good penmanship to write in small protocol designed forms.
TYPICAL WORKING CONDITIONS: Normal office environment in a variety of locations and various medical office settings. Frequent exposure to communicable diseases, bodily fluids, toxic, substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment. Requires working under stressful conditions. Occasional evening or weekend work. Occasional travel required.