Sansum Clinic
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Frequently Asked Questions

I have HMO insurance and my designated primary care physician (PCP) does not practice at Sansum Clinic. Will services I receive at Sansum Clinic be billed to me or to my HMO?

Prior to seeing a Sansum Clinic physician, you must obtain a referral from your primary care physician (PCP). For your convenience, we first submit a claim to your insurer following the service we provide. However, financial responsibility must be arranged directly between you and your HMO insurer (See also "I have health insurance. Why did I get a bill?"). Once we have heard from your HMO, the remaining balance, if there is any, will be billed to you.

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