Sansum Clinic
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Frequently Asked Questions

I would like to offer a compliment or complaint. How can I communicate it to the right person within Sansum Clinic?

Give a Compliment

Keeping you healthy is our mission; delivering warm, compassionate care is our pleasure. The personal stories and kind compliments of patients are part of what inspire our staff to maintain Sansum Clinic's history of excellence. If you have a compliment about our patient care, we welcome the opportunity to hear it:

  • In person at Sansum Clinic, 317 West Pueblo St., Santa Barbara, CA 93105 or Sansum Clinic, 215 Pesetas Lane, Santa Barbara, CA 93110. Please ask to speak to the onsite Patient Liaison.
  • By phoning or writing Quality Management Department, Sansum Clinic, 470 South Patterson Ave, Santa Barbara, CA 93111

You may also submit our Online Patient Feedback Form

Submit a Complaint

We take pride in providing outstanding health care in a compassionate and caring environment. If you have experienced a problem with any Sansum Clinic service, we want to fix it. A confidential complaint may be submitted either:

  • In person at Sansum Clinic, 317 West Pueblo St., Santa Barbara, CA 93105 or Sansum Clinic, 215 Pesetas Lane, Santa Barbara, CA 93110. Please ask to speak to the onsite Patient Liaison.
  • By phoning (805) 681-7742 or writing Quality Management Department, Sansum Clinic, 470 South Patterson Ave, Santa Barbara, CA 93111


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