Sansum Clinic
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Frequently Asked Questions

Can I expect immediate treatment at Urgent Care? How long is the typical wait?

Emergency rooms must always give priority treatment to life-threatening conditions. The result is that patients whose injury or illness is less serious may need to wait a long time while emergency room staff are kept occupied with critical cases. Some patients do arrive at urgent care with serious injuries and illnesses, and these patients are given priority. However, most patients are not seriously ill and are seen in order of arrival. Wait times vary depending on the number of patients waiting to be seen. Occasionally a high volume of serious cases will extend wait times to 2 hours or more for non-critical patients.



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