Sansum Clinic
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Frequently Asked Questions

I am unable to keep my appointment. What do I do?

Please be sure to call your doctor's office promptly to reschedule or cancel at your earliest convenience possible.
Sansum Clinic's world renowned care keeps our highly-skilled doctors in constant demand. We understand that personal circumstances sometimes make it difficult to keep an appointment. However, canceling late denies other patients the opportunity to be seen during the time slot we've held for you. Because we value the time of all our patients and staff, we may charge a no-show fee under either of the following circumstances:
• Less than 24 hours' notice
• Missed appointment
As part our commitment to patient privacy, the webmaster does not have access to your medical records or appointments. It is important that you contact your doctor's office directly.

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