Three types of communication styles are passive, aggressive, and
assertive communication. We all use these at different times, but if you are
always passive or aggressive, you may find that you get better results by
learning how to become assertive instead.
In passive communication, you may withhold
your opinions, feelings, and wants. You may feel uncomfortable speaking your
mind, especially when you are among supervisors or people you see as important.
This type of communication style can make you feel as though you have no
control over a situation.
In aggressive communication, you honestly
state your opinions, feelings, and wants, but at the expense of others. You can
be seen as intimidating, demanding, or rude. This type of communication style
offends others, and their negative reaction to you can lead to stress.
In assertive communication, you state your
opinions, feelings, and wants openly, but in a respectful, considerate, tactful
way. In most instances, an assertive style works better than a passive or
How this information was developed to help you make better health decisions.